Privacy Policy

Last Updated: 04 November 2026

1. Introduction

Usha Fire Safety Equipments Private Limited (“Usha Fire”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://ushafire.com/.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website, submit an enquiry, request a quotation, contact us or use our products and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information when you interact with our website or services:

A. Personal Information

Full name
Mobile number and contact number
Email address
Company or organization name
Business address and location
Other contact details voluntarily provided by you.

B. Enquiry and Business Information

Product or service enquiries
Fire safety requirements
Service and maintenance requests
Training and audit requirements
Messages, feedback and other information submitted through website forms.

C. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Website usage information
Pages visited and browsing activity.

3. How We Use Your Information

We use the collected information for legitimate business and operational purposes, including:

Responding to product and service enquiries.
Providing quotations and product information.
Processing customer requests and orders.
Providing fire safety equipment, installation and maintenance services.
Communicating about training programs, audits and other services.
Providing customer support and resolving complaints.
Improving our website, products and services.
Sending relevant business updates and promotional communications where permitted.
Complying with applicable legal and regulatory requirements.

4. Sharing of Personal Information

Usha Fire does not sell or rent your personal information to third parties.

However, we may share relevant information with:

Authorized employees and internal departments for business operations.
Service providers and business partners who assist us in delivering our services.
Logistics and delivery partners where required for product delivery.
Technology and website service providers for website hosting, maintenance and communication.
Government authorities or regulatory bodies when required by applicable law.

Any sharing of information will be limited to what is reasonably necessary for the relevant purpose and subject to applicable legal requirements.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience and understand website traffic.

Cookies may help us:

Remember user preferences.
Understand website performance.
Analyze visitor interactions.
Improve website functionality.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionalities.

Where required, we will obtain appropriate consent before using non-essential cookies or tracking technologies.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss or misuse.

Although we make efforts to maintain appropriate security safeguards, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted over the internet.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing services, responding to enquiries, maintaining business records and meeting applicable legal obligations.

When information is no longer required, we will take appropriate steps to delete or securely dispose of it, subject to applicable legal requirements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services.

Usha Fire is not responsible for the privacy practices, content or security of external websites. We encourage visitors to review the privacy policies of those websites before sharing any personal information.

9. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request information about the personal data we process.
Request correction or updating of inaccurate personal information.
Request deletion of personal information where legally permissible.
Withdraw consent for processing where consent is the applicable legal basis.
Raise concerns or complaints regarding the handling of your personal information.

To exercise your privacy rights, please contact us using the details provided below.

10. Children’s Privacy

Our website and business services are primarily intended for businesses, organizations and individuals seeking fire safety products and services.

We do not knowingly collect personal information from children without appropriate authorization or consent where required by applicable law.

If we become aware that personal information has been collected in violation of applicable legal requirements, we will take appropriate steps to address the matter.

11. Changes to This Privacy Policy

Usha Fire reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable legal requirements.

Any updates will be published on this page with the revised effective or updated date.

We encourage visitors to review this page periodically.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Usha Fire Safety Equipments Private Limited

Corporate Office:
“Temple of Safety”
K28, 9th Street (South),
Ambattur Industrial Estate,
Chennai – 600 058, Tamil Nadu, India.

Email: enquiry@ushafire.in
Phone: +91 98404 66200
Website: https://ushafire.com/

We will make reasonable efforts to address your privacy-related queries and concerns in accordance with applicable laws.